Air travel on its own may be astressful experience; even if everything goes asarrange. So oncethere’s the supplementary challenge of sudden delays or cancellations, it starts to feel a lot of like ‘living through hell’.
In Nigeria, airlines are very fast to cancel domestic flights on the grounds of thingslike extreme weather, mechanical malfunctions and workers strike actions, and this continually throws the plansof thousands of travelers in the country into disarray.
But whereas there are someothercompletely unpredictable circumstances, there a few things you can do to get your travel plans back on track.
Know your options
Unknown to such a large amount of travellers, they have a lot of rights when their flight is cancelled.Every single airline has its own policies so, first thing to do is to find out whose fault the cancellation is – the airline or natural causes –determine your rights as a traveler, then vehemently pursue it.
Some of these rights mightembrace compensation, auto-rescheduling, or endorsement of your ticket towards a competing airline.Go to the airline workplace at the airport and raisequeries or use your their online service for information .You can additionallyask around to understand what others in your condition does.Finding out your options is good head start.
Turn on the charm
Most times, charm is what youneed get the most effective deal off your flight cancellation.Despite the nightmare, it is essential to remain as polite as possible when making a complaint to the relevant officials.That approach you get a constructive response which canassist you keep your cool and reach your destination as quickly as attainable.
Keep your thoughts on the positive, and constantly remind yourself that like you, the officials are also having a bad day.Indulging your temper will set everybody off and result inneedless arguments.Most people are naturally inclined to assistpeople whomake it straightforward by being friendly, patient and understanding.
Fight for compensation
While most Nigerian airlines don’t seem to belawfullyneededto supply accommodations and meals, particularlywith weather-related delays, some still do if you ask for it.
Fighting for compensation in form of meals, ground transportation and hotel accommodation can take some time and energy, but can achieved if one persists.Other potential gains mightbe in travel vouchers, frequent flier miles and so on.There is no damage in fighting for additional ease and luxury.This compensation sometimes softens the blow of a delayed flight.
Re-book your flight
No doubt flighcellations can keep you stressed worrying concerningthe likelihood reaching your destination on time.However, you’ll be able to save yourself the headache and re-book as soon as you can.
Most airlines canautomatically re-book passengers from canceled flights on futureaccessible ones, however the dates and times could also be inconvenient for you.Get on the airline’s webpage, or check to see when you have been re-booked, if it does not work for you, quickly ask for a refund (you are usuallyentitled to a full refund).To make things quicker, you can use an agent or go to the airline’s social media account.The managers of their social media account most times respond quicker than the officers at the counter.